City customers reminded of festive season office closures

*CITY OF CAPE TOWN*

*9 DECEMBER 2022*

*MEDIA RELEASE*

*City** customers reminded of festive season office closures *

*Residents are reminded that the City’s customer offices will be closed on some days during the festive season. Customers should consider making use of the City’s e-Services and convenient online payment options where possible. Read more below:*

The City reminds customers of its customer office closures for public holidays during the festive season. The City’s municipal offices, including cash, motor vehicle registration and licensing, Human Settlements offices as well as Driving Licence Testing Centres (DLTCs) and municipal courts will be closed over the festive season period on the following days:

Friday, 16 December 2022
*Closed*
Friday, 23 December 2022
Close at 12:30
Saturday, 24 December 2022
*Closed*
Sunday, 25 December 2022
*Closed*
Monday, 26 December 2022
*Closed*
Tuesday, 27 December 2022
*Closed*
Friday, 30 December 2022
Close at 12:30
Saturday, 31 December 2022
*Closed*
Sunday, 1 January 2023
*Closed*
Monday, 2 January 2023
*Closed*

*The festive season operating hours for the Liberty Promenade, Table Bay Mall and Lansdowne Corner Mall will be as follows:*

1 – 15 December 2022
27 – 29 December 2022
Monday to Friday: 08:30 – 16:00
3 and 4 December 2022
Saturday and Sunday: 09:00 – 12:30
10 and 11 December 2022
Saturday and Sunday: 09:00 – 12:30
Friday, 16 December 2022
*Closed*
Friday, 23 December 2022
08:30 – 12:30
Saturday, 24 December 2022
09:00 – 12:30
Sunday, 25 December 2022
*Closed*
Monday, 26 December 2022
*Closed*
Tuesday, 27 December 2022
*Closed*
Friday, 30 December 2022
08:30 – 12:30
Saturday, 31 December 2022
09:00 – 12:30
Sunday, 1 January 2023
*Closed*
Monday, 2 January 2023
*Closed*

Municipal accounts may be paid at any Shoprite/Checkers, Pick n Pay, PEP, Woolworths, USave, Ackermans, Lewis, Top It Up and selected Spar shops. Online payments may be made at www.powertime.co.za or www.easypay.co.za, and motor vehicle licences may be renewed online at eservices.capetown.gov.za/

*For account payments:*
• Online: www.Easypay.co.za or www.powertime.co.za
• EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference
• Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths
• e-Services: Use the City’s online e-services portal
• ATM: contact your bank to add the City as an ATM beneficiary

*Register on e-Services*
• Renew vehicle licences
• Submit water/electricity readings
• Pay municipal accounts online (debit order payment option, only)
• View current account and account history
• Apply to receive accounts via email
• Log service requests

*To register for e-Services visit: **https://eservices.capetown.gov.za/* <eservices.capetown.gov.za/>

Since 1 July 2022, the City has switched to Pay@ as the new online and retailer third-party service provider for fine payments.

Motorists are advised that fines and warrants can now be viewed and paid online at www.paythat.co.za/ – this includes fines pre-dating 1 July 2022.

Other electronic payment methods are available by:
· Card: VISA, Mastercard
· EFT: ABSA, FNB, Nedbank, Capitec, Standard Bank
· Scan to Pay: Masterpass, Snapscan, Zapper, FNB, Nedbank, ABSA

In the event that a motorist wants to pay their fines in person at a retailer, they can pay at selected Spar shops, *if the fine pre-dates 1 July 2022*.

Fines issued *as from 1 July* can be paid at selected Spar shops, as well as Ackermans, Builder’s Warehouse, Game, Makro, PEP, Pick n Pay and Shoprite/Checkers Money Market kiosks.

We thank our customers for their patience during this time and encourage the use of online services.

*End*

*Issued by: Media Office, City of Cape Town*

City customers reminded of festive season office closures
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